A Word About COVID-19
We’re Serious About Your Safety.
It’s why we’re here.
Hearing Aid 911 exists due to COVID-19. We opened our doors in September 2020 to help you hear better without risking your health. Now you don’t have to wait in a busy office. We come to you, offering no-touch and low-touch hearing services from our mobile office.
We go above-and-beyond the minimum guidelines set forth by the CDC.
Because of our no-holds-barred approach, we can confidently and consistently bring industry-leading hearing healthcare directly to you. Please read our COVID-19 Patient Protection Agreement to learn what non-negotiable measures we are taking to ensure your safety, and thanks for doing your part to stop the spread.
Yours in health and better hearing,
James Richwine
Owner - Hearing Aid 911
Rapid Response Hearing Aid Repair
Our lightning-fast hearing aid repairs are backed by 15 years of experience.
Fast
When you have a problem with your hearing aid you need it fixed – like, yesterday. That’s why we come to you in our specially equipped repair vehicles.
Convenient
We come to you, wherever you are. And nearly 95% of hearing aid repairs can be performed on-the-spot or same-day. Plus, if your repair takes a little longer, we’ll give you loaner hearing aids while you wait.
Affordable
The repair costs are comparable (and oftentimes cheaper) than traditional methods because we do the work in-house. Many clinics charge double what they pay to repair labs and tack on a shipping and handling fee!
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Free Loaner Hearing Aid While You Wait
We repair all makes, models and styles of hearing aids regardless of their age
Our Partners:
Start My Repair
Fix My Hearing Aid
Behind-The-Ear (BTE)
Custom
Receiver-In-Canal (RIC)
Accessory
Other
FREE DIAGNOSTICS
We believe in a transparent repair process. We’ll diagnose your instrument, check your manufacturer warranty, and provide you with an estimate before doing any work.
LOW PRICE GUARANTEE
We want you to be confident that you’re getting the best price. We’ll match any local competitor’s published price for the same repair and beat it by $5.
QUICK TURNAROUND
We know that going without your hearing aids is annoying and inconvenient. Most of the time your hearing aid can be fixed immediately from our mobile repair vehicles. Our average repair time by mail is 3 days.
90-DAY WARRANTY
All of our repairs are backed by our 90-day, hassle-free warranty. Plus, we’ll provide you with a detailed report of the work performed for you to share with your hearing care professional.
Why People Choose Us
We work feverishly to give every client a 5-star experience.
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A LITTLE MORE ABOUT US
CONVENIENT
We make it as easy as possible for you to get your hearing aids fixed. Our professionally trained and certified technicians provide fast and affordable hearing aid repairs, hearing aid accessory repairs and support, and expert programming and counseling for hearing aid success. In some areas, we’ll come to you and repair your hearing aids from our mobile repair vehicles. When repairs are done by mail, we pay the shipping both directions. We never proceed with a repair until you receive an estimate and approve the work. We provide loaner hearing aids free of charge if your repair takes longer than expected, and our detailed service report tells you everything you need to know about the work we did and steps you can take to protect your investment.
SPEEDY REPAIRS
Our team carries out same-day repairs, with a 90-day warranty and price match guarantee on all our work. In fact, hearing aid repairs are often carried out in 45 minutes or less. From broken cases to extreme water damage, to replacing microscopic components, our technicians have expertly fixed thousands of devices including shattered cases, water damage, defective speakers and microphones, battery problems, and Bluetooth antennas. Whatever the technical issue, we fix it all.
QUALITY-SERVICE
Our Emergency Hearing Technicians (EHTs) are audiologists, hearing instrument specialists, and repair technicians trained and certified to perform advanced repairs that are beyond the scope and capabilities of most local hearing care professionals. That’s why we’re comfortable
offering a 90-day warranty and pricing guarantee – we stand by the quality of our same-day repairs. Whether we’re fixing your behind-the-ear, custom, receiver-in-canal, or hearing aid accessory, we will make it work like it’s a brand-new device just taken out of the box.
You paid a lot of money for your hearing aids. You deserve hearing devices that work when you need them to. When things aren’t going right, our technicians can help with any issue that you’re facing. Call today and let us reconnect you to what matters most.
GET IN TOUCH
You Are In Good Hands
At Hearing Aid 911 we are passionate about our clients and that passion can be felt in every repair that we do. We’re the best in the industry because, as hearing clinicians with over 35 years of experience, we understand the impact untreated hearing loss has on our clients hearing health and quality of life. To us, it is vitally important to protect the investments our clients have made in themselves by getting them hearing again as quickly as possible. We treat each diagnosis and repair as a challenge waiting to be beaten and not like a chore that needs to be done. We take every opportunity to be better than we were yesterday, and we thought yesterday was a pretty good day.
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